80%+ of consumers like the idea of making more sustainable choices
Our 3-step process ensures your shoppers are getting the information they need
Step 1: Discover your sustainability perception baseline
Humii's network of shoppers assess your online customer experience, and our expert partners at Sustainable Ecommerce analyse your sustainability messaging. When this step is complete, you’ll have:
A clear picture of what customers really think about your brand in terms of sustainability
A benchmark comparison of your brand vs your competitors in your industry. You’ll see exactly how you stack up!
Step 2: Make your story quick & easy to understand
The team at Sustainable Ecommerce will show you exactly how to fill the gaps in your sustainability story. When we’re done:
You’ll have a core brand messaging asset that will enable consistency across all your marketing
Eco-conscious consumers will connect with your brand more effectively, leading to higher quality traffic and improved store conversion
Your customers will feel good when they understand the impact of purchasing from you, and be more likely to purchase again and again
Step 3: Monitor & continuously improve your perception
Engage humii's mystery shoppers to check in with your store periodically.
You’ll get ongoing insights into how to improve your customer experience, make a real impact with consumers and ensure your sustainability messaging continues to stand out from the crowd!
