Our plans are suited to retailers
of all sizes

6 Months
3 Months
12 Months
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3 Months
6 Months
12 Months

Lite

Always-on analysis of your online purchasing experience all the way to checkout.

$6,990 AUD

$3,990 AUD

Or $5.40/month when paid annually

$9,990 AUD

Or A$6.30/month when paid annually
Hundreds of perspectives from humii shopper's every quarter
Full access to humii dashboard across our first three dimensions
Direct competitor benchmarking
(up to 4)
Industry segment benchmarking
Advanced shopper abandonment & retention metrics
Shoppers tailored to your key demographics
Schedule time with us
Book a Demo

Pro

Always-on analysis of your entire online shopping experience including purchasing, delivery, returns & loyalty.

$13,990 AUD

$7,990 AUD

Or $5.40/month when paid annually

$24,990 AUD

Or A$6.30/month when paid annually
Hundreds of perspectives from humii shopper's every quarter
Full access to humii dashboard across all eight dimensions
Direct competitor benchmarking
(up to 4)
Industry segment benchmarking
Advanced shopper abandonment & retention metrics
Shoppers tailored to your key demographics
PDF Exports (coming soon)
AI-powered recommendations (coming soon)
Schedule time with us
Book a Demo
*all prices exclusive of GST

Flexible, affordable pricing.

No lock-in contracts. Cancel anytime with 30-days notice.
$AUD
£GBP
Full-lifecycle humii
The full humii experience! Covering the entire end-to-end online customer journey from pre-purchase through to delivery and returns.
Comprehensive always-on analysis of your entire customer journey
Compare your customer experience against your competitors
Stamp-out friction at all stages of the customer lifecycle
Full-lifecycle Lite
$590 AUD / month
For SME retailers who need detailed insights to optimise their website experience
Always-on monitoring by humii's anonymous shopper network
Full access to all eight humii dimensions
Full visibility across the entire customer lifecycle both pre and post-purchase
Up to 200 critical data points measured with every shop
Shoppers tailored to your key demographics
Access to your customer journey Friction MapTM
Industry segment competitor benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Book a Demo
Full Lifecycle Pro
$2,190 AUD / month
For high-growth retailers who need detailed insights to optimise their entire online customer experience and beat their competitors
High-frequency always-on monitoring by humii's anonymous shopper network
Full access to all eight humii dimensions
Full visibility across the entire customer lifecycle both pre and post-purchase
Up to 200 critical data points measured with every shop
Shoppers tailored to your key demographics
Access to your customer journey Friction MapTM
Industry segment competitor benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Book a Demo
Website-only humii
Detailed insights into your on-site experience including all aspects of the pre-purchase journey. Purpose-built for retailers who want to focus in on their website.
Comprehensive always-on analysis of your on-site customer experience
Compare you CX against your competitors
Stamp-out friction at all stages of the purchasing journey
Website-Only Lite
$490 AUD / month
For SME retailers who need detailed insights to optimise their website experience
Always-on monitoring by humii's anonymous shopper network
Full visibility across the pre-purchase customer lifecycle
Up to 100 critical data points measured with every shop
Shoppers tailored to your key demographics
Industry segment benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Full access to all eight humii dimensions
Access to your customer journey Friction MapTM
Book a Demo
Website-Only Pro
$990 AUD / month
For high-growth retailers who need detailed insights to optimise their website experience and beat their competitors
High-frequency always-on monitoring by humii's anonymous shopper network
Full visibility across the pre-purchase customer lifecycle
Up to 100 critical data points measured with every shop
Shoppers tailored to your key demographics
Industry segment benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Full access to all eight humii dimensions
Access to your customer journey Friction MapTM
Book a Demo
*Prices are exclusive of local taxes
**All humii services are powered by our global network of independent, unbiased anonymous shoppers.
Got a special request?
Like us to shop more frequently?
Want to compare yourself to more competitors?
Ask humii's shoppers a few special questions about your business?

Get in touch to chat about how we can help.
Pricing FAQ's
Can we pay our subscription by the month?

Of course you can! You're welcome to pay by the month and you can cancel anytime with 30 days notice.

Do we get a discount if we pay up-front?

Sure! Settle any of our annual plans up-front and you get a nice juicy discount.

We acknowledge the Dharawal People as the Traditional Owners and custodians of the land on which we work and live, and we pay our respect to Elders past, present and emerging. We acknowledge the Traditional Owners for 65,000+ years of continuous innovation.
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