Our plans are suited to retailers
of all sizes

*all prices exclusive of GST

Flexible, affordable pricing.

No lock-in contracts. Cancel anytime with 30-days notice.
$AUD
£GBP
Full-lifecycle humii
The full humii experience! Covering the entire end-to-end online customer journey from pre-purchase through to delivery and returns.
Comprehensive always-on analysis of your entire customer journey
Compare your customer experience against your competitors
Stamp-out friction at all stages of the customer lifecycle
Full-lifecycle Lite
$690 AUD / month
For SME retailers who need detailed insights to optimise their entire online customer experience
Always-on monitoring by humii's anonymous shopper network
Full visibility across the entire customer lifecycle both pre and post-purchase
Up to 200 critical data points measured with every shop
Shoppers tailored to your key demographics
Access to your customer journey Friction MapTM
Industry segment competitor benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Full Lifecycle Pro
$2,190 AUD / month
For high-growth retailers who need detailed insights to optimise their entire online customer experience and beat their competitors
High-frequency always-on monitoring by humii's anonymous shopper network
Full visibility across the entire customer lifecycle both pre and post-purchase
Up to 200 critical data points measured with every shop
Shoppers tailored to your key demographics
Access to your customer journey Friction MapTM
Industry segment competitor benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Website-only humii
Detailed insights into your on-site experience including all aspects of the pre-purchase journey. Purpose-built for retailers who want to focus in on their website.
Comprehensive always-on analysis of your on-site customer experience
Compare you CX against your competitors
Stamp-out friction at all stages of the purchasing journey
Website-Only Lite
$490 AUD / month
For SME retailers who need detailed insights to optimise their website experience
Always-on monitoring by humii's anonymous shopper network
Full visibility across the pre-purchase customer lifecycle
Up to 100 critical data points measured with every shop
Shoppers tailored to your key demographics
Industry segment benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Full access to all eight humii dimensions
Access to your customer journey Friction MapTM
Website-Only Pro
$990 AUD / month
For high-growth retailers who need detailed insights to optimise their website experience and beat their competitors
High-frequency always-on monitoring by humii's anonymous shopper network
Full visibility across the pre-purchase customer lifecycle
Up to 100 critical data points measured with every shop
Shoppers tailored to your key demographics
Industry segment benchmarking
Direct score comparison against 3 competitors of your choice
Competitor benchmarking breakdown by dimension
Full access to all eight humii dimensions
Access to your customer journey Friction MapTM
*Prices are exclusive of local taxes
**All humii services are powered by our global network of independent, unbiased anonymous shoppers.
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Pricing FAQ's
Can we pay our subscription by the month?

Of course you can! You're welcome to pay by the month and you can cancel anytime with 30 days notice.

Do we get a discount if we pay up-front?

Sure! Settle any of our annual plans up-front and you get a nice juicy discount.